Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There’s no place like home and, no matter what your style, we’ve got something to make yours even more comfy and beautiful.
Why Join Us?
Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals.
This is how we get the best of we with the best of me!
To support our most important asset, YOU, we provide you with:
Amazing team member discounts on our fabulous products
Holistic Wellbeing programs to support you to be your best self
Career Development Opportunities
Fun, Supportive and collaborative team environment
Job Description
What is the role?
We’re looking for a passionate Store Support Leader to join our store in this rare exciting opportunity!
This is your chance to leverage and grow your leadership skills while making a real difference every day.
You’ll step in when the Store Manager is away, support the Assistant Store Manager and play a vital part in keeping our store team, customers and store running at their best. In this hands-on role, you’ll take charge of daily leadership, coaching, and customer experience. You’ll help drive KPIs, lead initiatives, and ensure our store is welcoming, safe, and visually inspiring.
Key Responsibilities Leadership & People
• Provide day-to-day leadership on the shop floor, ensuring the team feels supported and motivated.
• Coach, mentor, and guide team members to deliver store KPIS including sales and great customer experiences.
• Partner with Store Leadership team to balance operational needs with team development.
• Act as a role model for our company values, fostering a positive and inclusive culture.
Customer & Sales
• Assist in leading and drive initiatives to achieve sales and service targets.
• Assist in leading the team to deliver outstanding customer service and resolve escalated customer issues.
• Drive customer engagement and ensure the store consistently meets service standards.
• Ensure the store environment is welcoming, safe, and visually appealing.
Coordination & Support
• Act as the go-to leader when the Store Manager / Assistant Store Manager is not present, ensuring continuity.
• Coordinate with the Store Leadership Team to align daily priorities and team schedules.
• Provide feedback and updates to Store Leadership Team and Regional Manager as required on performance and people matters.
• Support with promotional launches, campaigns, and key business initiatives.
Desired Skills and Experience
We’re after a dynamic leader who’s ready to hit the ground running!
If you thrive on variety, enjoy building and coaching teams, delivering results and love creating a positive customer and team environment, this is the role for you!
You’ll bring:
3–5 years’ retail leadership experience in a similar role (store, assistant, or department manager).
A proven ability to coach, inspire and develop high-performing teams.
Agility to thrive in a fast-paced, hands-on environment, balancing multiple priorities with ease.
A strong sense of urgency and a drive to achieve and exceed results.
Confidence managing relationships with stakeholders across the business.
A track record of delivering sales, service and operational success in retail.
A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus!
Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal
As we are a furniture store, we need someone who can undertake lifting and work in a physical environment.
* Applicants must be a AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.
* Roster - Sunday - Thursday or Tuesday - Saturday
We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview.
